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TERMS & CONDITIONS FOR LUCKY DRAW
* 3 Kids will win free gift which will be delivered at their doorstep.
* Only orders placed upto 31 October 2025 will be eligible for draw. If returned, you will be disqualified.
* Winners will be announced in the first week of November 2025 in this section.
Play, Love & Give💝
More Than Toys — Every Purchase Helps Us Spread Love to Kids Who Need It Most. Every Toy You Buy Brings a Smile Beyond Your Home — 5% of Our Profits Support Underprivileged Kids.
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Customer Support
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Made in India
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5 Days Return
Frequently Asked Questions (FAQs)
Do you offer free shipping?
Yes! SimpliLo provides free shipping on all orders, with no minimum purchase required.
Can I pay using Cash on Delivery (COD)?
Absolutely. COD is available. For order safety, we may verify your phone number and address via call before processing COD orders.
How long will it take for my order to ship and arrive?
* Order Processing: 1–2 working days (most orders ship within 24 hours; all within 48 hours).
* Delivery: Typically 4–6 working days depending on your pincode.
What’s your return or refund policy?
If you receive a product that’s damaged, missing rts, or incorrect:
- Submit a return or replacement request within 5 days of delivery with an unboxing video.
- Email care.simplilo@gmail.com or WhatsApp +91-9630749799 to begin the process.
- We'll arrange pickup and issue a refund in 24 hours post item is arrived in our warehouse. Refunds typically reflect in your account within 5–7 working days.
Do you offer exchanges?
Exchanges are only applicable if your item is missing parts—not for preference-based issues like color or style. Contact us via email or WhatsApp and we'll assist promptly.
Can I cancel my order?
Yes—if your order hasn’t shipped yet. Just email us at care.simplilo@gmail.com or contact us on WhatsApp (+91-9630749799) with your order ID.
What should I do if my order is missing items?
Email us at care.simplilo@gmail.com or WhatsApp us on +91-9630749799 with your order details, and we’ll send the missing part(s) free of costs.
Why SimpliLo?
At SimpliLo, we believe childhood should be filled with wonder, creativity, and joyful learning. Our journey began with a simple dream — to bring parents high-quality, thoughtfully designed toys that spark curiosity and help children learn while they play. Every product we offer is chosen with care, keeping in mind a child’s safety, imagination, and growth. From educational toys that build skills to playful activities that keep kids away from screens, SimpliLo is here to make learning fun and meaningful. With us, you’re not just buying toys — you’re giving your child the gift of happy, engaging, and unforgettable moments of learning.
